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2CanCall provides a variety of features suited for Call Centres
Huge cost savings can be realised when using our 2CanCall telephone PBX.
By relaying calls over a broadband connection, you not only have no line rental costs, but each call is vastly cheaper too! For example UK landlines typically cost 1 pence per minute during peak times.
Our systems are suited for both Outbound and Inbound call centre use
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Outbound
Our Systems integrate with PC based call centre software with SIP or TAPI compliance. We recommend TMS Telemarketing software.
The TMS solution enables outbound call centres to run multiple marketing campaigns from one screen, with multiple operators.
More information available from http://www.qsstms.com/
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Inbound
The 2CanCall PBX allows call centres to operate professionally and efficiently with these features included as standard-
Unlimited Extensions, Agents, operators
Unlimited Call Queues
Connection for multiple VoIP and ISDN30 lines
Multiple inbound routing
Call Handling facilities for multiple clients
Call Recording
Call Monitoring
Call Logging & Reporting
Caller ID & Caller recognition
Caller Blacklisting
On-screen pop-up software
CRM & Database links
Links into autodialler/outbound call centre software |
Click here for the 2CanCall PBX |
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