·         Increase control – Manage users and their privileges centrally, have a complete view across the business of all calls made, received and missed. Ideal for companies nervous about remote-working or who simply want to get the most out of their employees

·         Increase availability – Make use of a number of calling features such as call forwarding and voicemail-to-email to ensure that you never miss a call. Staff can set and control their preferences from any computer connected to the internet. Unlike a traditional phone system, all features are provided centrally on the core network and functionality is retained in the event of losing local connectivity

·         Better call handling – Handle incoming calls professionally and efficiently with features such as call hold and transfer

·         Business continuity – FeaturePlus grows with your business; adding new users is quick and simple. Unlike traditional telephony and office relocations, keep your phone numbers no matter where your business moves to

·         Low cost of transfer – Keep your existing published numbers when you transfer to the FeaturePlus service

·         Low total cost of ownership – Without the need to purchase a phone system, alongside cost savings gained through rationalizing phone lines and reducing inter-site call costs, FeaturePlus is an affordable solution that doesn’t compromise on functionality

·         Instant return on investment – Fast installation of the service without the need to involve BT means businesses can get instant return on their investment

The service is ideal small businesses, businesses with branch offices and businesses with remote workers. They can take advantage of remote user management (including moves, adds and changes), a unified short-code dial plan for all users and zero-rated site-to-site calls.